We're here for you
Contact us
However you shop with us — online or in the boutique — a real person is always at the other end. Tell us how we can help.
Customer care
Email us any time at contact@heatherboutiquemiami.com. We answer every message within one business day, usually much sooner.
Please include your order number if your question is about an existing order — it helps us help you faster.
Boutique hours
- Monday – Friday: 9AM – 6PM
- Saturday: 1PM – 5PM
- Sunday: Closed
Styling & sizing advice
Unsure between two sizes, or wondering how a piece drapes? Send us your usual size and a note on the fit you prefer, and we'll advise personally — the same way we would in store.
Orders, returns & delivery
Shipping is always free with DHL, and every order is covered by our 30-day money back guarantee. For return instructions, see our returns policy, or simply email us and we'll walk you through it.